Joel on Software has a little post about "Choices = Headaches" about UI design.
It looks at the start menu and the number of choices to shut down a computer. I personally was even more concerned about the bad design presenting it to the user (and to a lesser degree there were far too many options), in fact XP did it better. I realise that there are lots of options, but initially I missed where Restart was.
Simply cutting down the number of options is not enough I feel, someone should have sat down and actually used the design that they have foisted on the user.